The de facto models for representation learning on graph-structured data are Graph Neural Networks (GNN). As a result, they have begun to be implemented in production systems. These models pass messages along the direction of the edges in the given graph with nonlinearities between different layers, updating the node embeddings iteratively. The computed node embeddings for l layers include details from the seed vertex's l-hop neighborhood. The GNN models must be trained on billion-scale graphs to be used in production.

Recently, graph neural networks (GNNs) have been widely used to develop successful recommender systems. Although powerful, it is very difficult for a GNN-based recommender system to attach tangible explanations of why a specific item ends up in the list of suggestions for a given user. Indeed, explaining GNN-based recommendations is unique, and existing GNN explanation methods are inappropriate for two reasons. First, traditional GNN explanation methods are designed for node, edge, or graph classification tasks rather than ranking, as in recommender systems. Second, standard machine learning explanations are usually intended to support skilled decision-makers. Instead, recommendations are designed for any end-user, and thus their explanations should be provided in user-understandable ways. In this work, we propose GREASE, a novel method for explaining the suggestions provided by any black-box GNN-based recommender system. Specifically, GREASE first trains a surrogate model on a target user-item pair and its $l$-hop neighborhood. Then, it generates both factual and counterfactual explanations by finding optimal adjacency matrix perturbations to capture the sufficient and necessary conditions for an item to be recommended, respectively. Experimental results conducted on real-world datasets demonstrate that GREASE can generate concise and effective explanations for popular GNN-based recommender models.